Modern self-service portals integrate AI chatbots, powered by platforms like Freshchat, with comprehensive knowledge bases to provide immediate, accurate responses to common queries. When a customer starts a conversation via chat and later follows up through email, the system preserves the entire conversation history, enabling support agents to provide consistent, informed responses regardless of the […]

Augmented Reality (AR) and Virtual Reality (VR) will revolutionize customer support experiences, particularly in technical fields and product demonstrations. Smart home devices, wearable technology, and connected vehicles will serve as additional touchpoints, requiring CIM systems to manage complex, multi-device interactions seamlessly. This transition will enable hyper-personalized experiences through predictive analytics and real-time contextual awareness, potentially […]

However, online casinos give you a bonus as cash or as a play bonus. All in all, cashback casinos are becoming very competitive than other types of online casinos. An online casino can show that it values its customers by rewarding them and offering cashback bonuses on a regular basis. Another interesting reason online casinos […]

Nevertheless, some casinos offer other bonuses, such as free spins and deposit bonuses, instead of cashback bonuses. In this regard, online casinos can limit the amount you can win when playing with bonus funds. Online casinos also offer cashback bonuses to retain existing players and keep them wagering by providing some safety against losses. You […]

For those who are well-informed, SoftSwiss is a big fish when it comes to the best pokies games. There is also a Provably Fair feature that has been introduced in slots, roulettes, and card games developed by SoftSwiss. Besides, it made history as the first gaming brand to have considered the adoption of its games […]

In both countries, a successful spin dictatorship had trouble dealing with political challenges generated by continued modernisation — in particular, protests organised by a highly educated, cosmopolitan part of the population. The first, immediately after the start of the war, led to the exodus of some 100 to 200 thousand people — there are no fully reliable statistics. It’s not clear whether that reflects a wartime unwillingness to speak frankly or a genuine […]